Returns Policy

We hope you will be pleased with your Charm Links. Should you wish to return anything bought from us we will be happy to refund or exchange provided it is returned in fully saleable condition, within 28 days of delivery of the products. Please note that we will not refund delivery or gift wrap charges unless the products delivered were incorrect, damaged or faulty.

On the rare occasion that a Charm Link may be faulty, we will be happy to replace the faulty product.

Please contact us if you need to make a return and we will provide you with a dedicated returns address. It also helps to know if we are expecting an item back. Thank you.